payment policy

At ROCTRY, we provide secure and convenient payment options to make your shopping experience simple and transparent. All orders placed through our website are processed securely using trusted payment providers.

Accepted Payment Methods

We currently accept the following payment methods:

Credit and Debit Cards

We accept major credit and debit cards, including:

  • Visa

  • Mastercard

  • American Express

  • JCB

  • Discover

  • Diners Club

PayPal

You can securely complete your purchase using your PayPal account or eligible payment methods available through PayPal.

Buy Now, Pay Later

Depending on your location and eligibility, we may offer the following installment payment options:

  • Affirm

  • Klarna

  • Afterpay

The availability of these payment options may vary depending on your country, order amount, and the terms determined by the respective payment provider.

When Will I Be Charged?

Your card or payment account will be charged immediately upon successful order placement.

Once your payment has been successfully authorized and your order is confirmed, we will begin processing your order according to our shipping and fulfillment procedures.

If a payment cannot be authorized or is declined, your order may not be successfully placed until a valid payment method is provided.

Currency

All prices and payments on the ROCTRY website are processed in United States Dollars (USD).

Your bank or payment provider may apply currency conversion fees or foreign transaction fees when applicable. These fees are determined by your bank or payment provider and are outside of ROCTRY's control.

Payment Security

We take the security of your payment information seriously.

ROCTRY uses 256-bit SSL (Secure Sockets Layer) encryption to help protect information transmitted during the checkout process. Payment information is securely processed through trusted payment providers, and ROCTRY does not intentionally store your complete credit card number or security code on our servers.

No Hidden Payment Fees

ROCTRY does not charge any additional payment processing or transaction fees for orders placed through our website.

The price displayed at checkout is the amount you are required to pay for your order, including any applicable shipping charges shown at checkout.

There are no hidden payment transaction fees added after your payment is completed.

Please note that any fees independently charged by your bank, card issuer, PayPal, or other third-party payment provider, such as foreign transaction or currency conversion fees, are the responsibility of the customer.

Payment Verification

For security and fraud-prevention purposes, certain orders may be subject to additional payment verification. If additional information is required to verify your payment or order, we may contact you using the contact information provided during checkout.

We reserve the right to cancel or hold an order if the payment cannot be successfully verified or if suspicious or unauthorized payment activity is detected.

Questions About Payment

If you have any questions about payment methods, payment processing, or an unsuccessful transaction, please contact our customer support team before placing your order.

ROCTRY INC
Email: support@roctry.com
Phone: +1 (888) 404-2295